Privacy Policy

Last updated: 24 April 2026

1. Who We Are

Creative Energetics Arts Studios (“we”, “us”, “our”) is the data controller for the personal information we collect through our website and services. Our contact details are: [Insert Business Address], Email: [Insert Email].

2. What Data We Collect

We may collect and process the following information:

• Identity & Contact Data: Name, email address, phone number, postal address
• Booking Data: Workshop/course bookings, dates attended, payment records, gift voucher details
• Health Data: Information you voluntarily share about health conditions or accessibility needs to keep you safe during sessions. This is classed as ‘special category data’ under UK GDPR
• Technical Data: IP address, browser type, pages visited, via cookies and analytics
• Marketing Data: Your preferences for receiving newsletters or updates

3. How We Use Your Data & Legal Basis

Purpose	Data Used	Legal Basis
Process bookings & payments	Identity, Contact, Booking Data	Contract
Run workshops safely	Identity, Health Data you provide	Vital interests & Explicit consent
Send service emails	Contact Data	Contract
Send newsletters/offers	Contact, Marketing Data	Consent
Improve our website	Technical Data	Legitimate interests
Legal compliance	All data as required	Legal obligation

4. Sharing Your Data

We do not sell your data. We share it only with:

• Payment processors: Stripe, PayPal, or other providers to process payments securely
• Booking systems: [Insert system name, e.g. Eventbrite] to manage your bookings
• Email services: [Insert system name, e.g. Mailchimp] to send newsletters if you opt in
• Legal authorities: If required by law

All third parties are required to respect data security and treat it in accordance with UK GDPR.

5. International Transfers

Some providers may store data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses.

6. Data Retention

We keep your data only as long as necessary:

• Booking records: 6 years for tax/accounting purposes
• Health/accessibility info: Deleted after the workshop unless ongoing support is agreed
• Marketing lists: Until you unsubscribe or we delete inactive lists every 2 years
• Website analytics: 26 months

7. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any right, email us at studio@creativeenergetics.co.uk . We’ll respond within 1 month.

You can also complain to the ICO: ico.org.uk or call 0303 123 1113.

8. Cookies

Our website uses cookies to function and to understand how visitors use the site. You can set your browser to refuse cookies. See our Cookie Policy for details.

9. Children’s Data

Our services are not directed at children under 16. We do not knowingly collect data from children without parental consent.

10. Security

We use appropriate technical and organisational measures to protect your data, including SSL encryption, secure payment gateways, and limited staff access.

11. Changes to This Policy

We may update this policy. The latest version will always be on this page with a new “Last updated” date.

12. Contact Us

For any privacy questions or requests, contact: studio@creativeenergetics.co.uk or write to London, United Kingdom .